Privacy Policy
Last updated March 2026
Welcome to iglu. Your privacy and the safety of children's data are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect information when you use the iglu platform and related services.
1. Information we collect
iglu collects only the information necessary to provide school services and child safety features.
Account information: when a user is registered by a school, we may store parent, teacher or administrator name, phone number, email address (optional), and their role in the system (parent, teacher, staff).
Student information: schools may add limited student details required to operate the platform, such as student name, class/section, school ID and assigned transport route. This is provided and managed only by the school administration.
Daily activity updates: teachers may log basic classroom updates including mood, meals, nap time, potty updates (for younger children), activity participation and teacher notes, to help parents understand their child's daily wellbeing.
Custody and pickup information: iglu includes a custody tracking system used by schools to ensure safe pickup and drop-off, which may include custody status (Home, Bus, School, Handed Over), authorized guardian name and pickup authorization events. This is used only for child safety purposes.
Device and technical information: limited technical data such as device type, operating system, app version and error logs, used to maintain app performance and reliability.
2. How we use information
- Enabling communication between schools and parents
- Providing daily updates about children's activities
- Managing student records within a school
- Ensuring secure custody and pickup processes
- Generating insights about children's daily patterns (Intel-IQ)
- Maintaining platform performance and security
3. Intel-IQ insights
iglu includes an optional intelligence feature called Intel-IQ. It analyzes patterns from logged activity data such as mood trends, meal patterns, sleep logs and general wellbeing indicators, to provide simple, actionable insights to parents and schools about a child's daily routines.
4. Data sharing
iglu does not sell or rent user data. Information is shared only with the school that registered the student, authorized teachers and staff within that school, and parents or guardians linked to the student.
5. Data security
We implement industry-standard security practices to protect information, including secure cloud infrastructure, encrypted data transmission, controlled access permissions and role-based authentication. Only authorized users can access student data.
6. Children's privacy
iglu is designed for use by schools and parents. Children do not create accounts directly. All student information is entered and managed by authorized school staff.
7. Data retention
Student and account data is retained while the school uses the platform.
- Schools may request deletion of student data when a student leaves the institution.
- Parents may also contact the school to request updates or corrections to their information.
8. Third-party services
iglu may use secure infrastructure providers to operate the platform, including cloud hosting providers, notification delivery services and analytics tools used to improve system reliability. These providers do not have permission to use personal data for their own purposes.
9. Where data lives
Data is stored and processed within India, by design, and handled in line with the Digital Personal Data Protection Act, 2023 (DPDP Act).
10. User rights
Depending on applicable laws, users may have the right to request access to their personal information, request corrections to inaccurate information, and request deletion of personal data. Requests should be directed to the school administration or to iglu support.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect improvements to the platform or legal requirements. Updated versions will be published on this page.
12. Contact us
If you have any questions about this Privacy Policy or about how data is handled, please contact us at aarambhaventures01@gmail.com.